T&C at Hotel Edelweiss – Meransen
Arrival – Departure – Cancellation & more
- The rates are per person and day/package inclusive of pampering half board and service. The Tourist Tax will be charged separately 2,00 € a day for person.
- On the day of arrival the rooms are ready from 2 p.m. We request that the rooms be vacated by 10 a.m. on the day of departure.
- Children's reductions are only valid for children staying in the room with 2 fully paying persons; the children's rates in the Family Suite are fixed rates.
- 5.00 € per person and day is deducted from the half board rate if you book B&B only.
- Arrive by train: We pick you up free of charge from the train station in Mühlbach. On the train station Franzensfeste we take 15,00 Euro
- Bathrobe rental (7.00 € for 7 days), included if you have booked a suite
- Single room surcharge: You stay in the Enzian or Alpenrose room category for a surcharge of 35.00 Euro per night.
- Depending on availability, all guests can book a parking spot in the underground car park for a fee of 5.00 €/day. The underground car park is included if you have booked a Suite.
- All rooms are no-smoking rooms. In accordance with Italian law smoking is prohibited in the entire hotel.
- Please note that small dogs are only allowed upon prior notice. Dogs have no access to the dining room and the wellness area. Dog 15.00 € per day without dog food in the Edelweiss or Alpenrose rooms with wooden floor.
Cancellation does not only sound unpleasant, it is unpleasant for you and for us. Please note that in case of short-notice cancellations (6 weeks prior to arrival) we charge 50% of the booked arrangement; in case of early departure we charge 80% of the booked arrangement. We also offer Travel Cancellation Insurance.
- Booking: Please note that bookings are only possible by room type, not by room number or floor level; we are also unable to guarantee a certain table in the dining room. In order to confirm your booking we require a written confirmation and a deposit payment of 250.00 € by bank transfer (Click to pay) or by credit card.
- Payment: Cash payments up to 999.99 €, EC card, Mastercard or Visa.